Rental Good Conduct Certificate: Enhancing Transparency in Dubai’s Real Estate Market

March 06, 2025

/

Legal Advices

​The Rental Good Conduct Certificate (RGC) is a pivotal initiative introduced by Dubai's Rental Dispute Centre (RDC) in 2018, aiming to foster transparency and trust within the emirate's real estate sector. This certificate allows both landlords and tenants to access each other's rental histories, thereby promoting informed decision-making and reducing potential disputes.​

Understanding the Rental Good Conduct Certificate

The RGC serves as a formal document that provides insights into the rental backgrounds of both parties involved in a tenancy agreement. By obtaining this certificate, landlords can assess a prospective tenant's commitment to previous rental obligations, while tenants can evaluate a landlord's track record in managing rental properties. This mutual transparency is instrumental in building trust and ensuring a harmonious rental relationship.

Information Provided by the RGC

The Rental Good Conduct Certificate in Dubai encompasses several critical details, including:​

  • Prospective Tenant Information: Offers insights into the tenant's rental history, highlighting any past disputes or defaults.​
  • Landlord Information: Provides details about the landlord's dealings with previous tenants, including any recorded disputes or issues.​
  • Rent-Related Disputes: Documents any past or ongoing disputes related to rental agreements involving either party.​
  • Active Eviction Cases: Highlights any current eviction proceedings associated with the landlord or tenant.​
  • Dubai Real Estate Laws: Includes pertinent information about the laws governing real estate in Dubai, ensuring both parties are well-informed about their rights and obligations.​

Benefits of the Rental Good Conduct Certificate

The RGC offers numerous advantages to both tenants and landlords:

  • Enhanced Transparency: By providing access to each other's rental histories, both parties can make informed decisions, reducing the likelihood of future conflicts.​
  • Conflict Prevention: With prior knowledge of any disputes or issues, tenants and landlords can address potential problems proactively, fostering a smoother rental experience.​
  • Legal Safeguards: The certificate helps prevent unforeseen legal complications, such as travel bans, property seizures, or bank account freezes resulting from undisclosed rental disputes.​
  • Mutual Trust Building: Access to comprehensive rental histories encourages a foundation of trust, leading to more stable and long-term rental relationships.​

How to Obtain the Rental Good Conduct Certificate

Acquiring the RGC is a straightforward process available to both tenants and landlords, provided there is mutual consent. The steps are as follows:​

  • Access the Service:
    • Visit the Dubai Land Department (DLD) official website.​
    • Navigate to the 'Rental Status Sheet' under the RDC section.​
    • Alternatively, use the Dubai REST App, available on both Android and iOS platforms.​
  • Select Inquiry Type:
    • Choose between 'Inquiry on Tenant' or 'Inquiry on Leaser' based on your requirements.​
  • Provide Necessary Details:
    • For individuals: Enter the Emirates ID, name, mobile number, and email address.​
    • For companies: Provide the license issuer, license source, license number, name, mobile number, and email address.​
  • Submit the Request:
    • After filling in the required information, submit the request. A reference number will be generated for tracking purposes.​
  • Review the Certificate:
    • The RGC is typically issued instantly upon submission, allowing immediate access to the rental history information.​

Role of Reputed Real Estate Agencies

Engaging with a reputable real estate agency, such as Provident Estate, can significantly enhance the rental experience for both tenants and landlords. These agencies offer expert guidance, ensure compliance with local regulations, and facilitate smooth transactions. Their involvement can be instrumental in interpreting the RGC and advising on best practices, thereby minimizing potential disputes and fostering a trustworthy rental environment.​

FAQs

The RGC is a document that provides detailed information about the rental histories of both tenants and landlords in Dubai, promoting transparency and trust in rental agreements.​
 

You can obtain the RGC through the Dubai Land Department's official website or via the Dubai REST App, following the outlined application process.​
 

Both tenants and landlords can request the RGC, provided there is mutual consent between the parties involved.​
 

Yes, the RGC can be applied for online through the DLD website or the Dubai REST App.​
 

No, the RGC is issued free of charge to both tenants and landlords.​
 

The certificate is typically issued instantly upon submission of the application.​
 

Yes, mutual consent from both the tenant and landlord is required to access each other's rental histories.​
 

While the RGC cannot guarantee the prevention of disputes, it significantly reduces the likelihood by promoting transparency and informed decision-making.​

For more information, get in touch with us at Provident