Everything You Need to Know About the Move-In/Out Permit in Dubai

Moving in or out of a property in Dubai involves more than just packing up your belongings and changing addresses. To ensure a smooth and hassle-free transition, Dubai’s residential communities require residents to obtain a Move-In/Out Permit. This permit is essential for those relocating to or from apartments, villas, or any gated community in the city. We’ll guide you through the process of obtaining a Move-In/Out Permit in Dubai, including requirements, steps, and helpful tips to make your move seamless.

What is a Move-In/Out Permit in Dubai?

A Move-In/Out Permit in Dubai is a formal authorization required by many residential communities, particularly gated ones, for residents relocating to or from a property within the community. 

The permit ensures that the property management is aware of the move and that it complies with the community’s rules and regulations. It also helps maintain security, manage logistics, and prevent unauthorized activities. To obtain the permit, residents usually need to submit required documents such as a tenancy contract or ownership proof, and the process must be completed prior to the move.

This regulation was introduced in 2013 by Emaar, a leading name in the real estate sector. Its aim was to promote transparency, improve data management, and streamline operations for all stakeholders. Inspired by Emaar’s initiative, other prominent developers like Nakheel and Dubai Properties adopted similar approaches, although each has slightly different requirements for securing these approvals.

Emaar Properties Moving Permit

Emaar Properties, a leading real estate developer in Dubai, is known for setting industry standards in luxury living and urban development. The master developer implemented a ‘Move-In/Move-Out’ policy for tenants and landlords within Emaar communities.

Before discussing the application process details, let’s examine the communities where you would require Emaar’s move-in and move-out permit.

• Arabian Ranches
• Arabian Ranches 2
• Arabian Ranches 3
• Dubai Marina
• The Hills
• Dubai Hills Estate
• Polo Homes
• Al Murad Tower
• Reem
• Umm Al Quwain Mistral

You can find the other communities on Emaar's official website.

Getting a Move-In and Out Permit for Emaar Properties in Dubai

To obtain Emaar's Move-In/Out Permit in Dubai, follow these steps:

• Register Online: Start by logging into the Emaar Community Management (ECM) portal (Sakani) or the Emaar One app for iOS and Android. Ensure you specify whether you are a tenant, homeowner, or holiday home operator and select the community you are moving into or out of.
• Submit Required Documents: Upload the necessary documents, including your Emirates ID, passport, tenancy contract, and Ejari certificate (for tenants). Homeowners may need to submit their title deed and ID documents.
• Verification Process: Once your documents are submitted, Emaar will review and verify the information provided.
• Issuance of Permit: After verification, Emaar will issue the Move-In/Out Permit (MIP), allowing you to proceed with your move.

Here are the other details you may need to provide:

• Unit number
• Street number
• Moving company's name
• Supervisor's name and contact number
• Your personal contact information
• Scheduled date and time
• Security representative's name and contact number

After receiving and verifying the necessary documents, the company will issue the Emaar Move-In Permit (MIP). The moving party is not charged for this documentation. However, landlords with outstanding maintenance fees must settle them before the permit is issued

Dubai Properties Moving Permit

Dubai Properties (DP) is one of the most renowned names in Dubai's real estate sector. The developer has introduced various high-end residential projects in the Emirates. These are the communities in which most of their properties are located:

• JBR (Jumeirah Beach Residence)
• Business Bay
• Mudon
• Dubailand

Dubai Properties Move-In Permit Process

Whether moving into or out of a property managed by Dubai Properties, you must obtain the appropriate permits via Dubai Properties’ RealConnect app. To apply online as a tenant or homeowner, simply create an account on the RealConnect app. Complete the required fields, upload the necessary documents, and submit your registration. If all steps are followed correctly, your Dubai Properties move-in permit will be issued within two days.

The documents required for the move-in permit are as follows:

• Passport (not needed for UAE citizens)
• Valid UAE Visa (not required for UAE citizens)
• Emirates ID for all applicants or National ID for GCC citizens
• Complete Ejari registration for all nationalities (upload every page).

The applicant also needs to provide the following information:

• Name
• Nationality
• Phone number
• Email
• Name of the DP community
• Building name
• Apartment or unit number
• Expected move-in date
• Relocation company name
• Number of adults and children moving in
• Details of vehicles being moved in

Note: Move-ins are only allowed between 08:00 AM and 07:00 PM, Saturday to Thursday. To avoid any delays, submit your request at least two working days before your scheduled move-in date.

Dubai Properties Move-Out Permit Process

The Dubai Properties move-out permit can also be obtained through the RealConnect app. Similar to the move-in process, it is recommended to submit the request at least two business days before the scheduled move-out date.

Required documents include your Emirates ID, passport, a copy of your valid UAE visa, and Ejari. GCC Nationals need only submit their Ejari and National ID. Additionally, you'll need to provide the following details:

• Occupant Name
• Unit Number
• Street Number
• Community and Sub-community
• Building Number (if applicable)
• Name of Moving Company
• Supervisor’s Name and Contact Number
• Personal Contact Details
• Planned Move-Out Date and Time
• Community Fee Payment Status

The move-out permit will only be issued if all Community Service fees have been paid in full. Make sure to arrange your movers and packers according to your move-out schedule.

For further assistance, contact Dubai Asset Management Customer Care at +971-800-9933.

Nakheel Properties Moving Permit

Nakheel is a prominent real estate developer in Dubai, known for its diverse portfolio that includes residential communities, hotel developments, and recreational venues. Among its notable projects is the iconic Palm Jumeirah. Nakheel upholds Dubai’s high standards for effective community management by facilitating smooth transitions for residents through its move-in and move-out permit procedures.

Residents in the following Nakheel communities are required to obtain move-in or move-out permits:

• Al Furjan
• Discovery Gardens
• Palm Jumeirah
• Jumeirah Village Circle
• Jumeirah Village Triangle
• International City

Nakheel Move-In Permit Process

To apply for a move-in permit, tenants and homeowners can use the My Nakheel app (available on Android and iOS) or visit Nakheel’s official website. If you already have an account, simply log in with your credentials, or use your UAE Pass to apply. New users will need to register, and if you're a tenant, you may be asked to create a tenant profile before proceeding with the application. Once verified, you can apply for the move-in permit.

Documents required for tenants are as follows:

• Copy of Ejari certificate (mandatory)
• Copy of passport and visa (for expatriates)
• Emirates ID
• Vehicle registration details (up to five vehicles allowed)

Similarly, the documents required for homeowners are:

• Title deed
• Copy of passport and visa (for expatriates)
• Emirates ID
• Vehicle registration details (up to five vehicles allowed)
• Moving company trade license (if using a moving service)

You will also need to provide details such as the community name, building number, contact person, moving company details, and a recent DEWA bill.

Nakheel Move-Out Permit

To obtain a move-out permit, tenants and homeowners can log in via the My Nakheel app or the Nakheel website using their account credentials. Tenants must submit their Emirates ID, passport and visa copy (for expatriates), and the Ejari certificate.

Make sure to apply at least 24 hours before your move date and submit all required documents to avoid delays. Rest assured, Nakheel keeps your information confidential and uses it only in case of emergencies.

DAMAC Properties Moving Permit

DAMAC Properties is a prestigious real estate developer in Dubai, known for creating luxurious residential, commercial, and leisure properties that are synonymous with quality and opulence. From high-rise apartments to sprawling villas, DAMAC's developments are designed to offer premium living experiences, enhancing Dubai’s global reputation for luxurious real estate offerings.

Residents in the following prestigious DAMAC communities are required to secure move-in or move-out permits:

• DAMAC Hills
• DAMAC Hills 2
• DAMAC Riverside

Obtaining a Move-In Permit from DAMAC Properties

Here is the process of getting DAMAC Properties Move-In Permit:

• Create an Account: Log in to the DAMAC Living Portal or DAMAC Living app (available on Android and iOS). If you're a new user, register by providing your personal details and property information.
• Submit Required Documents:
  • Tenants: Submit a copy of your Ejari certificate, tenancy contract, passport, visa, and Emirates ID.
  • Homeowners: Provide a copy of your title deed, passport, visa, and Emirates ID.
• Provide Additional Details:
  • Your unit number, building details, and any relevant vehicle registration information.
  • Moving company information, if applicable.
• Application Submission: Once all details and documents are completed and uploaded, submit your application through the portal or app.
• Permit Approval: If all steps are followed correctly and there are no pending fees, DAMAC Properties will issue the Move-In Permit, allowing you to proceed with your relocation.

Move-Out Permit Process:

• Log In: Access your DAMAC Living account through the portal or app using your existing credentials.
• Submit Required Documents:
  • For tenants, you’ll need your Emirates ID, passport/visa copy, and Ejari certificate.
  • Make sure any outstanding fees or community dues are settled before applying.
• Provide Necessary Details: Enter the move-out date, along with details of your moving company, and any additional information requested, such as vehicle registration.
• Approval: After verification of your documents and details, the Move-Out Permit will be issued.

Apply at least 2-3 days in advance of your planned move date to avoid delays. Ensure that all community fees and other financial obligations are cleared before applying for either permit.

Why is the Move-In/Out Permit in Dubai Important?

In Dubai, obtaining a move-in or move-out permit is a crucial step when relocating to or from a property. This permit is issued by the respective community’s management or the Dubai Land Department (DLD) and ensures that all moving activities are conducted in a regulated and organized manner. The importance of this permit lies in its ability to maintain security, prevent unauthorized access to residential areas, and protect the rights of property owners and tenants.

The move-in/move-out permit system also ensures that tenants have fulfilled their contractual obligations, such as settling any outstanding bills or maintenance fees. Without a permit, there may be complications with landlords or community management, potentially delaying your move.

When Should You Apply for a Move-In/Out Permit?

It is advisable to apply for a move-in/move-out permit as early as possible, ideally once you have a confirmed moving date. At Provident, we recommend that the permit be processed at least 3–7 days before the actual move to allow enough time for any necessary checks and ensure that your moving day goes smoothly. For more details on how we can assist with this process, please visit our property management services.

Typically, the application can be submitted online through the community portal, the property management office, or the DLD's website. Make sure to have the necessary documents ready, such as your rental contract, passport copy, and Emirates ID, to avoid delays in processing.

What Happens If You Move Without a Permit?

Moving in or out of a property without a permit in Dubai can result in a range of issues. First and foremost, the building’s security personnel or the community management will likely deny access to the moving company, preventing your move altogether. This can cause unnecessary delays and additional costs if you’ve already scheduled movers or transportation.

Additionally, not obtaining a move-in/move-out permit could result in fines or penalties imposed by the community management or the Dubai Land Department. Some landlords may also hold tenants accountable for any breaches of the contract caused by unauthorized moves. Hence, it is essential to comply with the local regulations to ensure a smooth and hassle-free relocation process.

Who Needs a Move-In/Out Permit in Dubai?

Both tenants and property owners require a move-in/move-out permit in Dubai when they are moving to or from a property. This applies to residential properties such as apartments, villas, and townhouses. regardless of whether they are renting or owning the unit. Additionally, both individual tenants and companies relocating offices may be subject to the same rules, depending on the community's regulations.

If you are moving into a freehold property or an area managed by a specific community, such as Downtown Dubai, Dubai Marina, or Arabian Ranches, obtaining the permit is mandatory. This ensures that the building or community management is aware of your move and can provide assistance if necessary.